FAQ

Policies:

  • Workshop fees are refundable up to 14 days before the workshop start date, minus any transaction fees (for example if you paid using credit card there are transaction fees).

  • No partial refund is possible after the workshop has started.

  • Workshop fees are transferable, so it is possible to have someone take your place if you have to miss a class.

  • The deposit for a private workshop is nonrefundable.

  • In certain cases, another qualified instructor may substitute for the instructor listed in the workshop description.

  • If not enough people sign up for a workshop, it could be cancelled. In this case you will receive a full refund.

  • A class meeting might be postponed due to unavoidable circumstances such as extreme weather, damage to the building, last minute illness, etc… If the class is rescheduled, no refund will be issued, but we will work with everyone in the class to find a suitable make-up date. If you cannot attend the make-up date, we will offer you an alternative such as class credit for another workshop.

FAQ:

Is previous experience required to attend a workshop?

No! Most of the workshops are geared towards beginners and aim to provide a solid foundation as well as some new techniques and tricks for the more experienced. 

What is the language of instruction at the Berlin Drawing Room?

The main language of the Berlin Drawing Room is English, however communication in German is also possible. Depending on the instructor, other languages might be available too.

What if I miss a class?

We do not offer partial refunds for missed classes. While it is not our policy to offer make-up classes, we do try to make exceptions when we can, if there is space in the class and at the instructor’s discretion, no guarantee. Please inquire.
Online workshops: you will receive a video recording of the class you missed.

Are workshop fees refundable?

If you sign up for a workshop and then realize that you will not be able to attend, we can refund the workshop fee (minus any transaction fees) up to 14 days before the start date. After the 14 cut off, or after a workshop has started, no refund is possible. Workshop fees are transferable, so you could find someone to take your place. Under certain extreme circumstances, BDR credit can be issued (this does not apply to schedule conflicts). Please inquire. 

What if there is a lockdown during an in-person workshop?

In the case of a state mandated lockdown, the workshop will be moved online. We will only move the workshop online if we absolutely have to, and in this case no refund or credit is possible. That is the only way we can offer in-person classes at all right now and make sure that we can pay the instructors and the studio rent, we hope you can understand. If that is not an acceptable solution for you, you may wish to sign up at a time when you feel there is minimal risk of lockdown but you must be your own judge of that.

What is your hygiene concept in regards to Covid-19?

We are following the current regulations as mandated by the Berlin Senate (2G as of 01.12.2021). For an overview of current rules and regulations please visit the Berlin Senate website. Additionally, we are operating at reduced capacity and are requiring the use of masks indoors.

If you have questions you can contact us at [email protected]